CUSTOMER SUPPORT
Whether you have a green beauty tip, an idea on a natural beauty product you would like to see us develop or if you are unsatisfied with your order - our friendly customer support team is here to help you.
Our business email is currently down. Email Claire at clairemcharters@gmail.com.
Our customer support team works Monday to Friday 9am - 5pm Australian Eastern Standard Time and we usually respond within 48 hours.
When it comes to customer care, it is our priority. So if you donât hear back from us, that means we didnât receive your message so please do send it again. Alternatively if you want to email us direct you can contact us over at claireandteam@botanicaltrader.com