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CUSTOMER SUPPORT

Whether you have a green beauty tip, an idea on a natural beauty product you would like to see us develop or if you are unsatisfied with your order - our friendly customer support team is here to help you.

Please fill in the form below with any questions, feedback or sales enquiries you may have.

Our customer support team works Monday to Friday 9am - 5pm Australian Eastern Standard Time and we usually respond within 48 hours.

When it comes to customer care, it is our priority. So if you don’t hear back from us, that means we didn’t receive your message so please do send it again. Alternatively if you want to email us direct you can contact us over at claireandteam@botanicaltrader.com